{"id":12847,"date":"2026-04-22T18:59:06","date_gmt":"2026-04-22T16:59:06","guid":{"rendered":"https:\/\/tutustudio.es\/en\/privacy-policy\/"},"modified":"2026-04-22T23:39:44","modified_gmt":"2026-04-22T21:39:44","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/tutustudio.es\/en\/en\/privacy-policy\/","title":{"rendered":"Privacy &#038; Cookies Policy"},"content":{"rendered":"<h2>Privacy &#038; Cookies Policy<\/h2>\n<p>This policy explains how TUTU Studio collects, uses and protects your personal data when you visit our website or book a tufting session in Barcelona.<\/p>\n<p><strong>Last updated:<\/strong> 21 April 2026<\/p>\n<h3>1. Data Controller<\/h3>\n<p>TUTU Studio<br \/>Carrer de la Diputaci\u00f3, 341, L&#8217;Eixample, 08009 Barcelona<br \/>Email: info@tutustudio.es<br \/>Phone: +34 680 95 98 39<\/p>\n<h3>2. Data We Collect<\/h3>\n<p>We collect the data you provide when interacting with our website and services:<\/p>\n<ul>\n<li><strong>Booking data:<\/strong> name, email address, phone number, session date and time, selected frame size.<\/li>\n<li><strong>Purchase data:<\/strong> billing and\/or shipping address, payment method (processed by an external payment gateway; we do not store full card details).<\/li>\n<li><strong>Browsing data:<\/strong> IP address, browser type, pages visited, visit duration (via cookies and analytics tools).<\/li>\n<li><strong>Communications:<\/strong> messages you send us by email, WhatsApp, or contact forms.<\/li>\n<\/ul>\n<h3>3. Purpose of Processing<\/h3>\n<ul>\n<li>Managing and confirming tufting session bookings.<\/li>\n<li>Processing purchases and shipments.<\/li>\n<li>Managing gift cards and loyalty programmes.<\/li>\n<li>Sending communications related to your booking or purchase.<\/li>\n<li>Sending information about our services and news (only with your consent).<\/li>\n<li>Improving our website and user experience.<\/li>\n<li>Complying with legal and tax obligations.<\/li>\n<\/ul>\n<h3>4. Legal Basis<\/h3>\n<p>The processing of your data is based on: performance of the service contract (bookings and purchases), your consent (marketing communications), legitimate interest (service improvement and security), and compliance with legal obligations.<\/p>\n<h3>5. Data Retention<\/h3>\n<p>We retain your personal data for as long as there is an active relationship with our services. Billing data is retained for the legally required period (5 years). You may request the deletion of your data at any time.<\/p>\n<h3>6. Third-Party Services<\/h3>\n<p>We share data with the following providers, solely for the delivery of our services:<\/p>\n<ul>\n<li><strong>WooCommerce \/ WordPress:<\/strong> online shop and booking management.<\/li>\n<li><strong>Stripe \/ Redsys:<\/strong> payment processing.<\/li>\n<li><strong>Google Analytics:<\/strong> web traffic analysis (anonymised data).<\/li>\n<li><strong>Google Ads \/ Meta Ads:<\/strong> advertising campaign measurement.<\/li>\n<li><strong>Hetzner:<\/strong> web hosting (EU-based servers).<\/li>\n<\/ul>\n<p>We do not sell or share your data with third parties for commercial purposes.<\/p>\n<h3>7. Cookies<\/h3>\n<p>We use cookies for:<\/p>\n<ul>\n<li><strong>Technical cookies:<\/strong> necessary for the site to function (session, shopping cart).<\/li>\n<li><strong>Analytics cookies:<\/strong> Google Analytics, to understand how the site is used.<\/li>\n<li><strong>Advertising cookies:<\/strong> Google Ads and Meta Pixel, to measure campaign effectiveness.<\/li>\n<\/ul>\n<p>You can manage your cookie preferences through your browser settings.<\/p>\n<h3>8. Your Rights<\/h3>\n<p>You have the right to:<\/p>\n<ul>\n<li>Access your personal data.<\/li>\n<li>Rectify inaccurate or incomplete data.<\/li>\n<li>Request the deletion of your data.<\/li>\n<li>Object to the processing of your data.<\/li>\n<li>Request the portability of your data.<\/li>\n<li>Withdraw your consent at any time.<\/li>\n<\/ul>\n<p>To exercise any of these rights, write to us at <strong>info@tutustudio.es<\/strong>. We will respond within a maximum of 30 days.<\/p>\n<p>If you believe your rights have not been addressed, you may file a complaint with the <strong>Spanish Data Protection Agency (AEPD)<\/strong>: <a href=\"https:\/\/www.aepd.es\" target=\"_blank\" rel=\"noopener\">www.aepd.es<\/a><\/p>\n<h3>9. Changes<\/h3>\n<p>We reserve the right to update this privacy policy. Any changes will be published on this page with the corresponding update date.<\/p>","protected":false},"excerpt":{"rendered":"<p>Privacy &#038; Cookies Policy This policy explains how TUTU Studio collects, uses and protects your personal data when you visit our website or book a tufting session in Barcelona. Last updated: 21 April 2026 1. Data Controller TUTU StudioCarrer de la Diputaci\u00f3, 341, L&#8217;Eixample, 08009 BarcelonaEmail: info@tutustudio.esPhone: +34 680 95 98 39 2. Data We [&hellip;]<\/p>\n","protected":false},"author":178,"featured_media":0,"parent":12845,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_elementor_css":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","footnotes":""},"class_list":["post-12847","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tutustudio.es\/en\/wp-json\/wp\/v2\/pages\/12847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tutustudio.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tutustudio.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tutustudio.es\/en\/wp-json\/wp\/v2\/users\/178"}],"replies":[{"embeddable":true,"href":"https:\/\/tutustudio.es\/en\/wp-json\/wp\/v2\/comments?post=12847"}],"version-history":[{"count":2,"href":"https:\/\/tutustudio.es\/en\/wp-json\/wp\/v2\/pages\/12847\/revisions"}],"predecessor-version":[{"id":12861,"href":"https:\/\/tutustudio.es\/en\/wp-json\/wp\/v2\/pages\/12847\/revisions\/12861"}],"up":[{"embeddable":true,"href":"https:\/\/tutustudio.es\/en\/wp-json\/wp\/v2\/pages\/12845"}],"wp:attachment":[{"href":"https:\/\/tutustudio.es\/en\/wp-json\/wp\/v2\/media?parent=12847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}